January 4, 2016

FAQ

Why do we have a new giving platform?
With technology advancing at such a rapid pace, more and more people use electronic forms of payment to pay
for basic needs, make purchases and more. Young adults and families, especially, are turning to online banking to
manage their finances, and almost exclusively use debit and credit cards versus checks and cash for most
transactions.

To keep up with the times, and make giving more convenient to our church family, we are excited to announce the
availability of online giving for you! Now, you can safely and securely give on our website, via email or text
message right from your mobile device!

How does it work?
Our online and mobile giving is facilitated by Mogiv, a secure giving platform used by churches around the country.
They set up the technology that enables gifts in any amount, anywhere, from any device. That allows us to spend
more time fulfilling the work of the Kingdom!

How much can I give?
Mogiv allows you to give in any amount above $1.00. There’s no maximum limit! And, you can give from a debit
card, credit card, or bank account. The choice is yours!

How do I get started?
To start giving online, simply visit glendalechurchofchrist.org/give and create your first gift. Your gift can be one-time or repeating.
You can create an account or give as a guest.

How do I get a receipt for my donation?
The Mogiv system will email you a receipt for each gift that you make. You can also access a personalized,
printable giving report online at anytime. All your gifts are tax deductible.

How soon will the church receive my gift?
Depending on your method of payment, it will take from two to seven business days for your gifts to arrive in our
bank account. Funds are settled directly into our designated bank account.

How much does it cost me to use the Mogiv system?
The Mogiv system is free to use for givers. There are no set-up fees, and no fees charged to make a gift.

How much does it cost the church when I use the Mogiv system?
Mogiv charges competitive credit card and merchant bank processing fees (and doesn’t charge any set-up or
service fees to us). Keep in mind that we also have labor and other costs associated with processing cash and
check gifts. To make giving more accessible to everyone, we’re willing to pay the fees. If you’re led, you can add
3% to your donation to help cover these fees. To see Mogiv’s fee structure, visit mogiv.com.